Export or delete your data
Download your data
You can take a copy of your data at any time:
| Data | How to export |
|---|---|
| Files | In Files, select folders and choose Download (saved as a ZIP), or sync them with the desktop app. |
| Calendars | Calendar → Settings → Calendars → ⋯ → Export (.ics). |
| Contacts | Contacts → Settings → address book ⋯ → Download (.vcf). |
| Passwords | Vault → Tools → Export vault (encrypted or plain JSON/CSV). |
| Use any mail app to copy messages, or ask us for an export. |
Need everything in one archive? Contact us and we’ll prepare a complete export of your account.
Delete specific data
Deleting a file moves it to Deleted files, where it can be restored for a limited time; empty Deleted files to remove it permanently. Vault items and calendar events are deleted from their apps in the usual way.
When your subscription ends
- Your apps work until the end of the period you’ve paid for.
- Access then stops, and we email you the date your data will be deleted.
- For at least 30 days your data is kept so you can resubscribe and pick up where you left off, or ask for an export.
- After that your account, files, vault and mailbox are deleted. Copies in our backups are removed as those backups expire on their regular cycle.
Payment records (invoices and receipts) are kept by us and by Stripe for as long as tax law requires. They contain your name, email and billing address, not your files.
Close your account now
To delete everything without waiting, cancel your plan and then contact us asking for immediate deletion. We’ll confirm by email when it’s done.
Still stuck? Contact support.